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SCLCI’s 5 Minute Explanation of “Stakeholder Engagement.”

10 May 2024

SCLCI’s Back-to-Basics: 5 Minute Explanation of “Stakeholder Engagement in Projects.”






May 10, 2024 
Authored by Hilary J. Schmitt, 
SCMP S&Co., Supply Chain Logistics Consulting 
SUBSCRIBE HERE.

The Back to Basics Explanation series breaks down similar concepts in quick comparisons and makes a clarification simple to understand. Follow topics into greater detail within SCLCI Early Edition’s case studies and articles.

 

How to Obtain Stakeholder Engagement in Projects.

Reliable project communications are crucial and typically follow a standard format depending on what the project type is and how complex the scenario.

For instance, initiating an RFP project with a kickoff meeting from the procurement perspective lays the groundwork for developing strong relationships with key stakeholders to gather essential insights for including necessary specifications.

To enhance stakeholder engagement effectively, conscientious business leaders are encouraged to:

➡️ Pose open-ended questions,

➡️ Engage in active listening, and

➡️ Provide paraphrased responses.

By implementing these strategies, participants can gain a comprehensive understanding of diverse perspectives during meetings and extended engagements involving multiple stakeholders.

It is essential to offer stakeholders the chance to reflect on their viewpoints, which facilitates correcting misunderstandings, incorporating vital insights, and clarifying important points that may otherwise go unnoticed. Follow-up actions may include documenting meeting minutes, conducting a debrief, or providing a summarized statement with a responsibility matrix like a RACI table (Responsible, Accountable, Consulted, Informed).

Leveraging organizational tools, such as responsibility delineation and decision-making frameworks like RACI tables, streamlines project task discussions and fosters efficient stakeholder engagement.

10 Free Examples of RACI Templates:

Find 10 free downloadable examples of RACI matrices and more information about this organizational tool here:

10-Free-Editable-RACI-Chart-Templates

A Simple Guide to Stakeholder Engagement Planning:

Project Background:
  • Provide a brief description of your project.

Stakeholders:

  • Identify the stakeholders for your project.

Key Decision Points:

  • Identify the key decisions for your project.
  • Identify who will make decisions.
  • Identify the role of the public (if applicable) for each decision.

Consider…

  • What are the important decisions for your project and will you ask for input?
  • Have any commitments related to the role of stakeholders already been made?
  • What are preferences and expectations for various roles?
  • Evaluate what are the Levels of Engagement?

 

[Downloadable Infographic] Project Management: The 5 Levels of Engagement
References:
https://medium.com/@affineworkos/10-free-editable-raci-chart-templates-examples-for-excel-and-powerpoint-2fd529ff4f3b
https://www.edmonton.ca/sites/default/files/public-files/documents/PDF/AHIP-PublicEngagementPlan.pdf

At Supply Chain Logistics Consulting our mandate is to improve the way things are done and we would be happy to hear from you. Do you have a specific problem you are solving? A unique solution or a successful story about making a significant change?

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If you are interested in hiring a management consultant for your business or project and want to learn more about our management consulting services, please contact us today. We are a professional management consulting firm with years of experience in helping people at businesses like yours to achieve results. 

S&Co., Supply Chain Logistics Consulting Inc. 

 

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